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Creating a Client Centric Brand®

Many believe that a brand is simply a promise – a promise to prospective and current clients as well as colleagues as to how a lawyer can be expected to behave. One of my mentors taught me that “How you do anything is how you do everything.… Read More
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Gain Competitive Advantage Through Competitive Intelligence

If I asked you to list your 5 major competitors, you could probably give me names in less than a minute. However, you might have more difficulty if I asked you to list your competitor’s connections or the organizations to which they belong.   Yet,… Read More
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VIDEO KILLED THE PHONE CALL

VIDEO KILLED THE PHONE CALL: How Social Networking can Extend Your Reach* Because creating and deepening connections with clients and referral sources will result in more cases coming your way, why not direct your marketing efforts into arenas tha… Read More
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How to Retain Law Firm Staff

What is your employee turnover rate?  If you don’t know, it’s time to start measuring that metric and to also determine the economic loss suffered by your firm when a person leaves. Productivity suffers and there are always direct costs incurred… Read More
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ATTORNEY EFFICIENCY TIP

  Time Management/Client Satisfaction Tip Failure to communicate within the bounds of MRPC 1.4 (or the equivalent rule adopted in your jurisdiction) is one of the major reasons that clients file grievances against their lawyers.   Avoiding ethical… Read More
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Estate Planning Mistakes to Avoid: Inappropriate Tax Allocation Clause

    One of the most important provisions in a will is the tax allocation clause, which allocates a decedent’s estate or inheritance tax burden among the estate beneficiaries by specifying the source or fund from which the death taxes are to b… Read More
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SUMMER READING SUGGESTION - Crosstown Park (book review)

Like many, I never have enough time to read for pleasure. However, a few months ago, I picked up Crosstown Park and spent my entire Sunday in the “reading chair”. Thanks to Jennifer Willner, this week’s Guest Blogger, for providing this book re… Read More
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WHO PAYS FOR HOSPICE SERVICES?

  Fortunately, most have no need to be concerned about how hospice care will be financed. Most private health insurers, health maintenance organizations (HMOs) and other managed care plans as well as the Department of Veterans Affairs provide c… Read More
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Lawyers remaining uninsured engaging in risky business!

  Oregon is the only state that mandates practicing attorneys to carry professional liability insurance. The approach of many jurisdictions is to require uninsured lawyers to disclose in writing to clients the lack of protection. Mandatory disc… Read More
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Umbrella Insurance for Stormy Times

  An umbrella policy is liability insurance that protects the owner above and beyond coverage offered by primary liability policies such as homeowners and automobile. An attorney with $300,000 in auto coverage and/or $500,000 in homeowner’s c… Read More
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